The Importance of Business Systems Automation

There are numerous benefits to software automation in a business context. When done correctly, automation can lead to significant improvements in efficiency, accuracy, and cost-effectiveness.

I’m a big supporter of using computers to do what they do best. Chances are if part of your or your employees’ workflow involves repetitive clicks and drags, a computer can accomplish them faster and with increased accuracy.

The goal with business systems automation is to free up employees' time so they can focus on more strategic work. This can lead to a more efficient use of resources and a reduction in the amount of time it takes to complete tasks.

A really common example of something you could and probably should automate is Data Entry. Manual data entry is a tedious and error-prone task. Software is much less likely to make errors if implemented intelligently, and automating data entry is a good way to enhance the quality of work and reduce the risk of costly mistakes.

Data entry takes a lot of forms, but commonly involves:

• Transferring customer information from a paper form to a computer system
• Entering order details like quantities, shipping, and payment information
• Tracking sales activities and entering details in a CRM

Automation can also step in to improve a wide variety of other business functions like:

• Providing faster and more accurate responses to customer inquiries by finding answers quickly, and automatically escalating issues when needed.
• Fulfilling orders instantly because manual steps are eliminated from the processing workflow.
• Helping businesses to comply with regulations by ensuring that processes are followed correctly and that data is accurate.

When your business systems are automated, data is accurate and reliable, and communication is seamless across platforms you’ll have more time to focus on the human-centered activities at the core of your business.

I would love the opportunity to talk through your business processes, and where automation may be a solution to help save you time and money. If you're interested please reach out and let's discuss!